RETURN POLICY

If you’ve changed your mind about a purchase, we want to make the process as straightforward as possible. You have 30 days of receipt to decide if the item is right for you. Everyoneeach offers FREE return and exchange within that window, so you can shop with confidence.

What to do if you changed your mind

When the product has no quality problem, the shipping cost of returning service will be borne by customers. You have two options for getting the item back to us. You can use a shipping label provided by Everyoneeach, and a flat $20 will be charged as the delivery fees. Alternatively, you can ship the product back to the warehouse on your own. If you choose to arrange your own shipping, please be aware that we cannot guarantee that we will receive the item you are attempting to return. Everyoneeach is not responsible for the shipping cost of the package returned by the customers themselves.

What to do if the item is faulty or damaged

If you received a product with a quality issue, our free return and exchange policy applies without the shipping cost being passed on to you. Please reach out to our customer service team before sending anything back so we can guide you through the process and ensure a smooth resolution.

When we can’t accept a return

There are a few situations where a return cannot be processed. To avoid any inconvenience, please review these conditions before shipping your item:

• The product is a used product with no quality problem.
• The return is outside the 30-days window.
• The return is made without proof of purchase through official channels.
• The item has any damage caused by human.

If a non-returnable item is sent back without authorization from our customer service team, the package will be returned to the customer immediately and the customer will be notified. Restocking fees may apply to unauthorized returns.

Getting your money back

Once your return is received and inspected, we’ll move forward with the refund. After approval, a credit will be applied to your credit card or original method of payment within a reasonable number of days.

If you haven’t seen the refund posted after 2 days of approval, we recommend checking your bank account again and contacting your credit card company or bank. It may take some time before the refund is officially posted due to their processing times. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].